Susan Wehrspann & Associates
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TEAM BUILDING THAT WORKS



Our job is to get things done, but we can't do it ourselves.  We must rely on a team of key people working together.  As a cohesive team we cooperate and help each other, which increases satisfaction and builds morale while reducing conflict and communication breakdowns. Yet, there are challenges to working together. This program offers solutions to those problems that you can apply on the job immediately.

· Experience the opportunities that team work presents
· Understand the unique contributions of team members
· Bring out the best everyone- see how personality plays a part
· Learn the seven characteristics of a high performing team 
· Build a team that works together to cope with impossible demands
· Learn how to have fun accomplishing your organization’s goals

THE TEAM EFFECTIVENESS 
The following format not only raises team awareness of the benefits of working together, but it gives the team members the opportunity to get to know one another better and to apply the concepts to develop their team in a fun way. Through activities and games the team will identify and utilize their strengths to develop even more creative and innovative ways to work together. 
During the session each concept and technique is applied in light of your team's current level of development and what would be best to boost your team's effort.
The highly interactive, hands-on workshop lets people participate and learn about one another while allowing individuals to learn about themselves.  The highly energized insightful afternoon creates the perfect environment for the incorporation of new skills.

WHAT IS THE CRISIS IN TEAMBUILDING:
THE OPPORTUNITIES AND DANGERS -What are the benefits and the barriers.

WHAT ARE THE CHARATERISTICS OF A HIGH PERFORMING TEAM? THE PIRANHA POND - Learn the advantages of highly motivated team and how to manage team meetings, change and 
constructively by learning to work flexibly through a life and death situation.

HOW DOES PERSONALITY PLAY A PART?
CHOCOLATE, VANILLA, STRAWBERRY - Identify the interpersonal styles of everyone you work with and begin to utilize individual perspectives to bring out the best in team performance

HOW DO YOU COMMUNICATE EFFECTIVELY ON A TEAM- OVERCOMIMG COMMUNICATION BLOCKS - Diagnose the barriers to effective team communication and learn to correct for them. Enhance communication - create an atmosphere conducive to team decision making by utilizing constructive group roles

HOW TO CONTINUE TO IMPROVE? - Developing goals for team excellence
 

TEAM BUILDING QUALITY IS A TEAM SPORT
Our job is to get things done,  but we can't do it all by ourselves.  We must rely on a team of key people working together.  We know, as cohesive team, we can outperform a collection of talented individuals.  We cooperate, help each other which reduces conflicts, communications breakdowns while improving morale.  Yet, we have to meet the challenges that face every winning team: personalities, impossible workloads, egos, competition, group chemistry, difficult people, lack of motivation and commitment. This program addresses the unique problems and looks beyond the traditional solutions and offers information to apply on the job immediately.

BENEFITS:

 • Build a team that works together to meet deadlines, cope with impossible demands
 • Understand what empowerment means and how to encourage it
 • Turn a work group into a highly motivated hardworking team
 • Improve work atmosphere and ability to work together
 • Make the team more productive and effective by applying team skills
 • Solve conflicts among team members
 • Deal successfully with difficult team members, good workers that just don't "fit"
 • Learn a fail-safe method to get employees to resolve their own 
  problems and what to do if they dump it on you
 • Develop a systematic way to solve problems collaborative way
 • Understand the secret to motivating-yourself and others 
 • Bring out the best in people and turn average players into above average performers


QUALITY IS A TEAM SPORT: CHANGING THE CULTURE

 • The Difference Between a Team and a Work Group 
 • The Benefits of Team Playing: Opportunities vs. Dangers
 • Overcoming the Barriers to Team Building and Playing


CHARACTERISTICS OF A HIGH PERFORMING TEAM

 • Evaluating Your Team Against the Characteristics of a High  Performance  Team - P. E. R. F. O. R. M. 
 • Strategies to Improve  Your Team’s: P: Purpose, 
E: Empowerment,  R: Relationships and Communication, 
F: Flexibility, O:  Optimal Performance R: Recognition and Appreciation, M: Morale


EMPOWERMENT - PERSONALITY PLAYS A PART

 • Empowerment- What it is , How to Use it to Bring Out the  Best in People
 • How People and Personalities Affect Working Together
 • Valuing Diversity -Foster   Cooperation,  Respect, Trust and  Tolerance
 • Bringing Out the Best in Team Performance with  CHOCOLATE,  VANILLA,  STRAWBERRY team  players


UNDERSTANDING HOW PEOPLE WORK TOGETHER IN A GROUP: THE STAGES OF GROUP DEVELOPMENT

 • Characteristics of Each Stage of Group Development
 •     I.  ORIENTATION: Forming
 •    II. DISSATISFACTION: Storming
 •   III. RESOLUTION: Norming
 •   IV. PRODUCTION: Performing
 • Change- Why its Resisted and How to Handle It


TEAM LEADERSHIP: LEADING PEOPLE ON TEAMS vs. LEADING PEOPLE

 • Understanding the Principles of Leadership and Participatory  Management
 • Utilizing Your Influence - YOU CAN NEVER NOT LEAD
 • Appropriate Leader Behaviors to Facilitate Group Development
 • Determining Appropriate Participatory Leadership Styles
 • Fostering Participatory Problem Solving and Ownership


IMPROVING COMMUNICATION: SKILLS TO INCREASE PRODUCTIVITY

 • Understanding the Positive Side  of Conflict to Improve Group   Effectiveness
 • Solving Conflicts-What to Say and How to Say it!
 • Effective Expression in Dispute Resolution
 • How to Correct Ineffective Communication Through Active    Listening
 • Active Listening: Staying Tuned to What is Said and What is   Meant,
  Overcoming Listening Blocks,  Using the I.C.A.R.E. Model


IMPROVING RELATIONSHIPS: MANAGING CONFLICT PRODUCTIVELY
IMPROVING OPTIMAL PERFORMANCE: TEAM PROBLEM SOLVING

  • Why People Do What They Do: Identify Conflicts and Their  Causes
  • Inventory Present Skills and Approaches to Resolving  Interpersonal  Conflicts
  • Identify What You Do and Why You Do It: Understand  Preferences, Styles, Reactions to Conflict
  • Learn Common Approaches to Types of Conflict
  • Identify WIN-WIN Strategies
  • Understand the Advantages and Disadvantages of Each  Approach
  • Determine the Best Strategy to Produce the Most Desirable  Outcome


IMPROVING FLEXIBILITY: LEARNING TO WORK TOGETHER: 
GROUP MEMBERSHIP

 • Identifying Roles for Essential for Team Success 
 • Enhancing Constructive Roles and Minimizing Destructive   Roles
 • Understanding Why People Do What They Do
 • Improving Relations in the Work Group: Dealing with Difficult  Team  Members
   • What to Do and Say  When You Feel Like Reacting, Ramming, Running . 


IMPROVING MORALE -MANAGING CHANGE, PROVIDING
RECOGNITION AND APPRECIATION 

 • Understand the Dynamics of Change
 • Concerns That Must be Addressed if Change is to be  Successful
 • Appropriate Strategies to Move Your Team through Change
 • Keeping the Team Motivated -Enhance Morale and Assure  Commitment 
 • Catching People Doing Something Right - Praising Effectively


TEAM FACILITATION SKILLS

 • Skills to Encourage Member Contribution
 • Maximize Individual Participation 
 • Handle Group Dynamics to Positively Affect the Outcome
 • Meetings that Matter- Four Steps is All it Takes
 • Team Roles: How to Observe and Intervene
 • Encouraging Participation, Cutting Off Discussions Tactfully 


MAKING IT WORK: TEAM BUILDING ACTIVITIES

 • Develop a Practical Step-by-Step Plan to Put Your Objectives  to Work
 • Developing Strategies and Methods for Improvement
.

TEAM BUILDING BOOT CAMP
Our job is to get things done,  but we can't do it all by ourselves.  We must rely on a team of key people working together.  We know, as cohesive team, we can outperform a collection of talented individuals.  We cooperate; help each other which reduces conflicts, communications breakdowns while improving morale.  Yet, we have to meet the challenges that face every winning team: personalities, impossible workloads, egos, competition, group chemistry, difficult people, lack of motivation and commitment. This program addresses the unique problems and looks beyond the traditional solutions and offers information to apply on the job immediately.

BENEFITS:
 

 • Build a team that works together to meet deadlines, cope with impossible demands
 • Understand what empowerment means and how to encourage it
 • Turn a work group into a highly motivated hardworking team
 • Improve work atmosphere and ability to work together
 • Make the team more productive and effective by applying team skills
 • Solve conflicts among team members
 • Deal successfully with difficult team members, good workers that just don't "fit"
 • Learn a fail-safe method to get employees to resolve their own 
  problems and what to do if they dump it on you
 • Develop a systematic way to solve problems collaborative way
 • Understand the secret to motivating-yourself and others 
 • Bring out the best in people and turn average players into above average performers

 
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