Susan Wehrspann & Associates
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360 Degree-Performance

360 Degree Reviews

20/20 Insight Gold is the world's most flexible, versatile and affordable online 360 degree feedback system.  Since the introduction of 20/20 Insight Gold in 1994, over one million people have participated in feedback projects. 

20/20 Insight Gold simplifies the process of gathering and reporting performance feedback for leaders, teams and organizations on-site

Benefits of 20/20 Insight Gold

State-of-the-Art 360 Technology

Windows 2000 and NT Technology

 Online Surveys on the Web

Surveys by Disk, LAN, E-mail, and Paper

Pre/Post Comparisons

Development Recommendations

Individual Planning Software 

PowerPoint Presentations Guide the 360 Process

360 Smart Kit - CD-Rom Resource Guide


One-Time System Purchase

Single and Unlimited Usage Licenses

No Annual Fees

Free Software Upgrades

Free Technical Support

Lowest Priced Advanced System

Easy to Use

Windows and Wizards

Installs in Five Minutes

20/20 Insight Gold Tutorial - CD-ROM

Import Rosters and Skills Sets from Your Databases


Universal Platform for Creating Any Type of Assessment

Fully Customizable Survey Library 

Add Your Own Surveys and Competency Lists


Multiple Rating Scales

Comments with Each Rating

Scripted Comment Boxes

Open-Ended Questions

Report Designer with 20 Standards Formats

Olympic Scoring

Can Be Used for Multiple Applications

Leader development.
Executives, managers and supervisors can diagnose strengths and areas for development.

Individual skill development.
Team members give each other feedback about personal leadership, team interaction and workplace skills.

Individual-initiated feedback.
People on your local area network can get a wide range of input—opinions, reactions, suggestions and concerns.

Team development.
Assess team issues by collecting input from a variety of customers and stakeholders.

Needs assessment.
Study aggregate data to decide how much to invest for training and development programs.

Competency development.
Get feedback about draft competency lists. Ask stakeholders to rate the importance of the behaviors.

Level 3 evaluation of training.
Develop customized surveys based on course objectives. Give them to participants before and after training. Compare the results to determine how much skills have improved.

Performance management.
Use 20/20® Insight GOLD to measure competence—how well people do their work.

Organizational climate surveys.
Collect information about the organization’s vision, values, policies, structure, communication and management support.

Employee attitude surveys. Find out employees’ perceptions about job satisfaction, training, advancement, reward systems and employee involvement.

Customer satisfaction surveys. Get feedback from customers to find out what you need to change to create loyal customers.

Market research. Before launching a new product or marketing strategy, find out what would delight customers. Get their reactions to your planned initiatives.

The following organizations are using 20/20® Insight.

Alyeska-Pipeline Service
American Management Association
American Medical Association
American Standard Company
Ameritech Information Industry Services
Arthur J. Gallagher & Company
Atlantic Mutual Insurance
Au Bon Pain
Bank of America
Bank One
Barr Engineering Company
BellSouth Telecommunications
Blockbuster Video
Blue Cross Blue Shield MD
Bose Corporation
Canadian Airlines
Canon USA
Catholic Charities
Cendant Mortgage Services
Center for Army Leadership
Centra Gas
Central Carolina Bank
Chevron Corporation
C.H. Robinson
Citizens Gas & Coke Utility
City of Auburn, ME
City of Greensboro, NC
City of St. Paul, MN
Claridge Casino
Columbia Gas
Comcast Corporation
Comerica, Inc.
Commonwealth Telephone
Council for Excellence in Government
Dayton Power & Light
Detroit Edison
Deutsche Financial Services
Eastern Propane Gas
Ernst & Young Barbados
Federal Express
Federal Reserve Bank, KC
First Data Corporation
First Technology Credit Union
FL Dept. of Health
Ford Foundation
Franklin International
G.E. Capital CreditServices
Gennum Corporation
GMAC Mortgage
Griffin Credit Services
Harmon, Ltd.
Hershey Foods Corporation
Hill and Knowlton
Johnson & Johnson

Keyspan Energy Corporation
Kimberly-Clark Corporation
The Kroger Company
Kyocera America
Lancaster Health Alliance
Luck Stone
Marigold Foods
McGladrey & Pullen
McNeil Consumer Products
Microsoft Corporation
Mobil Oil Corporation
Municipality of Anchorage, AK
NASA Langley Research Center
Naval Surface Warfare Center
Nebraska Furniture Mart
Nissan Motor Acceptance Corporation
Norcen Explorer
Oklahoma Gas & Electric
Open Software Foundation
Pacific Medical Clinics
PECO Energy Company
PEMCO Financial Services
Peterbuilt Motors
Pharmacia & Upjohn
Pioneer Hi-Bred International
Pitney Bowes
Red Wing Company
Rexnord Company
Reynolds Aluminum Supply Company
RJR Tobacco Company
Royal Canadian Mint
Royal Canadian Mounted Police
Sanofi Pharmaceuticals
Santee Cooper
Saskatoon Credit Union
SBC Communications
Sensormatic Electronics Corporation
Spinnaker Coating
Sverdrup Technology
TELUS Corporation
Thermo Design Engineering
USIA Voice of America
US Bancorp
US Coast Guard Academy
US Department of Commerce
US Patent & Trademark Office
VA Dept. of Taxation
The Weather Channel
Westinghouse Savannah River Company

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