SURVIVAL SKILLS FOR THE  21st CENTURY
EFFECTIVE TIME MANAGEMENT
DECISION MANAGEMENT 

Effective time management /decision management is one of the most important skills you can develop.  It is a way to enhance your productivity, your effectiveness, stretch your abilities, while meeting the impossible demands of a combined supervisory and technical workload.  In today's changing regulatory environment with reduced staffing, reduced budgets, and increasing responsibilities, effective decision making is an indispensable to your survival in the competitive market.  Unless you learn to manage the way you decide to use your time, you won't be unable to manage anything else.  Using these decision management principles, you can virtually add hours to your workday- you work smarter, not harder, accomplish more, increase output, decrease pressure and fatigue, and maintain control of your time and your life.

BENEFITS:
Upon completion of this program, participants will have the tools to:

 • Balance competing conflicting commitments
 • Accomplish more in less time
 • Increase control over their work, staff and career
 • Handle routine delegating details efficiently 
 • Have more time for priority activities
 • Overcome work anxiety, pressure and fatigue
 • Learn productivity habits that immediately improve their output
 • Develop working relationships to increase everyone's productivity
 • Gain more satisfaction from work

CONTENT:
This program will help supervisors and team leaders to:

· Analyze how you make decisions about how you use your time
· Set priorities and stick to them - handle conflicting priorities with finesse
· Plan only what you can  - schedule successfully
· Cope with impossible demands and crises
· Control time wasters so that they don't control you
· Organize and retrieve important communications and information
· beat deadlines -  make your goals a reality
· Create more guilt -free leisure time
· Deal decisively with people, negotiate workloads 
· Save time spent on paperwork
· Manage the phone - eliminate phone tag
· Accomplish more by doing less – learn to delegate without   worrying
· Communicate effectively –to avoid mistakes, enhance motivation
· Conquer procrastination–learn a "fail-safe" system to do it now

 

CONQUERING PROCRASTINATION

So you keep putting off today until tomorrow!  Are you so far behind that one more day won't really matter?  Procrastination has won the first round - it's time to regroup and conquer! 

BENEFITS:
By learning to do it now, not later, you can:

 • Accomplish more
 • Increase your value to the organization
 • Solve organizational problems
 • Decrease pressure and fatigue
 • Maintain control of your time
 • Gain more satisfaction from your job and your life
 • Reduce stress
 • Do a better job
 • Receive greater recognition
 • Improve the quality of your life

CONTENT:
This dynamic program will help you to:

 • Learn what procrastination really means
 • Identify what you put off
 • Determine the main causes of procrastination
 • Understand your motivation and the motivation of others
 • Learn a four step process to overcome procrastination
 • Put off procrastination of the boring, unrewarding, the too big and complicated, the unpleasant tasks that could contribute to your job satisfaction
 • Set priorities and stick to them
 • Acquire over fifteen tried and true ways to assure that you DO IT NOW!

 

MANAGING MANAGER'S TIME

Time management is one of the most important skills a manager can develop.  It is a way for them to enhance their career, stretch their abilities, and make their performance more valuable not only to themselves, but to others as well.  In today's competitive business world, time management is an indispensable skill.  Unless one learns to manage time, he or she will be unable to manage anything else.  Using these time management principles, participants can virtually add hours to their workday.  By learning to work smarter, not harder, they can accomplish more, increase their earning power, solve organizational problems, decrease pressure and fatigue, maintain control of their time, and gain more satisfaction from life in general.
 

BENEFITS:
Upon completion of this program, participants will have the tools to:
 

 • Add hours to their day
 • Accomplish more in less time
 • Increase control over their work, staff and career
 • Handle routine details efficiently
 • Have more time for priority activities
 • Overcome work anxiety, pressure and fatigue
 • Learn productivity habits that immediately improve their output
 • Develop working relationships to increase everyone's productivity
 • Gain more satisfaction from work and from life

CONTENT:
This program will help you to:
 

 • Analyze time use
 • Set priorities and stick to them
 • Plan your work - work your plan
 • Schedule realistically
 • Control time wasters
 • Organize and retrieve important communications and information
 • Control interruptions that control you
 • Deal decisively with people
 • Save time spent on paperwork
 • Manage the phone - eliminate phone tag
 • Delegate effectively

 – identify what should be delegated, when and to whom
 – learn to delegate without worrying

 • Communicate effectively

 – to prevent kick-back of delegated work
 – to handle those who resist delegated responsibility
 – to avoid mistakes, enhance motivation, and establish rapport
 – to make meetings matter

 • Conquer procrastination

 – learn a "fail-safe" system to implement the easy-so-use tips tomorrow
 – develop a support system to maintain skills

 

SURVIVAL SKILLS FOR THE 21ST CENTURY 

In today's fast-paced, competitive and complex world, it is crucial that processionals develop the stress skills to survive impossible demands, handle conflicting roles, and balance their personal and professional lives.  Workloads can be overwhelming, and the pressure to do more in less time is constant.  Multiple priorities - career, family, bosses, co-workers, are the rule - not the exception. Even the most organized woman can sometimes feel frustrated and unable to cope. Crises, increasing requirements and unreasonable requests repeatedly challenge a woman's ability to establish control and make healthy choices to deal with stress.
It's not getting easier - the latest studies report that five out of ten people will die of stress induced disease. Never before has it been more critical that women learn to recognize stress and develop a plan to meet the inevitable and deal with their special needs. This program provides systems and solutions for the problems that turn people into victims of overwork, stress and UN-achievable expectations. It shows women how to identify, cope with, and eventually control the stress points in their lives. The result is optimal performance- an integrated state of ease, that allows women to take charge, to employ attitudes and skills that can tap reserves of energy to meet the challenges of the 90's.

BENEFITS:

• Understand the nature, causes, consequences of stress and burnout
• Recognizing women's individual stresses and their particular stress reactions
• Understand the dangers of unrelieved stress and your level of burnout
• Control your response to stress and avoid burnout blind alleys
• Design ongoing "stress life savers"-a stress readiness plan
• Develop an  ongoing action plan to remove the stresses
• Control your reactions: relieve the stress physically, emotionally, mentally
• Utilize specific techniques for turning around a stress-controlled life and making it more satisfying and productive.     
• Help others understand their stress and assist them 
• Keep cool when things get hot!

CONTENT
GETTING STARTED:

 • Introductions
 • Identifying personal goals
 • Sharing personal goal and identifying group objectives
 • Stress Mapping Exercise

STRESS AND ITS IMPACT

 • What is stress?
 • Why should we be concerned with stress?
 • Your stress response
 •  Can You control stress?
 • Exercise: Life change index- find out how stressful your life is at this point

BURNOUT, SUPERWOMEN AND WORKAHOLISM

 • What is it? Who gets it? Why?
 • Recognizing the stages
 • Exercise: The workaholism, burnout  assessment 
 • How Personality Affects the Stress Equation
 • TYPE A Behavior, Hostility and Health
 • 7 Steps to a Less Stress Prone Personality
 • Exercise: A Stress Prone Personality Questionnaire
 • Breaking Free of Burnout Blind Alleys: Getting out of the Blame Game 

THE C.A.R.E.© APPROACH TO CONTROLLING STRESS: 
BEHAVIORAL AND PERCEPTUAL INTERVENTIONS
C.A.R.E © Commit, Analyze, Relieve, Evaluate

C: Making a Commitment, Taking Control and Meeting the Challenge of Stress

   • Cope with impossible demands
   • Say "NO" with finesse
   • Give up guilt and compulsive perfectionism
   • Put off procrastination
   • Handle chaotic workloads
   • Develop stress safety valves, avoid burnout
   • Stop being victim to the "Superperson Syndrome"

A: Analyze What are the Stressors You Face?

   • The Work Stress Checklist
   • Recognizing Your Personal Signs of Stress:

R: Remove the Stressor

   • Situation Mastery and Personal Power
   •  Changing the Situation
   • When to Confront, Acquiesce, Get Out

R:  Reconsider Your Perception

   • Self-talk, Thought Stopping
   • How to Keel cool under fire

R:  Relieve Your Stress Reaction

   • Developing Personal STRESS LIFE SAVERS
   • EMOTIONAL, MENTAL, PHYSICAL  
   • DEALING WITH STRESS CARRIERS: 
  Handling Difficult Behaviors
  Dealing Confidently With Conflict

E: Evaluate-Keep Score!

   • What Can You Do Right Now to Take Better Care of Yourself?"
   • Mapping Your Progress
   • Keeping Your Momentum Going
   • Develop Your Personal Stress Management Plan