Practical Leadership Skills for New First-Line Supervisors

This Course prepares participants to transition successfully into a supervisory role, the focus is on building the critical skills that supervisors must have in dealing with daily challenges and change-

·       Developing Supervisory Knowledge And Skills

·       Assessing Professional Performance In OPM Leadership Competencies

·       Leveraging Diversity

·       Managing People Successfully Based Upon Motivation And Ability, Situational Leadership

·       Delegating

·       Problem Solving

·       Communicating Effectively

·       Managing Conflict

·       Designing An Individual Development Plan To Improve Performance

Supervision/Manager training is designed for new first-line supervisors who have managed for less than 2 years.

However, experienced first-line supervisors who have not had the opportunity for this type of training or need a refresher are encouraged to attend. It is recommended you attend the HRM: What Supervisors and Managers Need To Know, before attending this course.