COMMUNICATION STYLES- HOW TO INFLUENCE OTHERS

Differences in personality can result in communication breaks - unless there is tolerance between people.  Developing appreciation for each person's uniqueness can greatly aid our efforts to listen effectively and communicate so that others understand us.  Are you traditional, participative, or independent?  Which of these three descriptions fits you best?

TRADTIONAL

You are comfortable with rules, policies, and procedures.  You believe that without such guidelines, social breakdown would result.

PARTICIPATIVE

Social ties and interpersonal commitment are your preferred form of control.  The vanilla says, "I will do this.  Will you do that?  Promise?  Promise?

INDEPENDENT

Control is a negative word for you and you see it as restricted freedom.  You believe control should come from what the individual thinks is right.

BENEFITS:

COMMUNICATION STYLES- HOW TO INFLUENCE OTHERS helps you as a manager or an individual professional to improve your communication and interpersonal relationships.  It helps you to:

           •   Identify your personality and communication style and how it affects your relations with others

           •   Discover if you are mellow, if you have ever been, and how to be mellow, and how it can help communication

           •   Learn how to take advantage of your strengths

           •   Identify styles of human relations - which of your associates are turtles, and which are owls - and why they have trouble communicating

           •   Discover the powerful tool for unlocking a closed mind

           •   Learn how to use tolerance to avoid loosing your cool when things get hot

           •   Manage diverse personalities in the work place

           •   Ensure good human relationships with associates

CONTENT:

           •   Importance and dynamics of interpersonal communications

           •   Your interpersonal communication inventory

           •   10 barriers to self-esteem and techniques to overcome them

           •   10 principles of effective listening

           •   The causes and consequences of communication breakdown

           •   What successful organizations do to prevent communication problems

           •   The role of personality in the communication process

           •   The key characteristics and typical needs of you traditional, participative, or independents

           •   How to solve personality differences and close communication gaps

           •   Managing diverse personalities

           •   The importance of human relationships; how to develop trust and respect

           •   Styles of human relations and how to use them to influence the quality of work and the quality of work life

           •   The nature and dynamics of successful relationships: learning the skills of self-disclosure, trust, listening and acceptance

           •   Managing your psychological size to improve two way communication

           •   The role of tolerance in communication and the importance of social attitudes

           •   Your Tolerance Index - when to be tolerant - when to be firm

           •   How to deal with differences