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ADVANCED FACILITATION SKILLS To be successful,
the facilitator needs to understand the ongoing process among Meeting and team facilitation are just two
special areas in which the achievement of quality results can be
enhanced by improved facilitation techniques. And facilitators.
personally, BENEFITS: Upon completion of the program the
participants will be able to: • Maximize
their contribution to the group as the
facilitator • Use
participative techniques to involve everyone • Adapt
facilitation to the specific needs of participants • Identify
the phases of group dynamics and the ongoing process among • Assume
the roles they need to gather information about how people are • Intervene
appropriately to handle unwanted behavior, to lead, to follow, to • Facilitate
comfortably, sincerely with confidence and credibility • Manage
the complex dynamics of small groups such as communication, • Learn
process observation skills that will help respond to the changing needs • Facilitate
the groups movement from a collection of individuals to a •
Practice communication and feedback skills that will enhance the getting the • Bring
out the best in individuals in the group
setting by valuing differences • Keep
interest up and give everybody a greater feeling of participation and • Solve
special problems in meetings, public forums or team meetings CONTENT: ESSENTIALS OF FACILITATION • What
is "advanced facilitation?" What are the components? • What
are the phases of group process and change? • What
roles and skills are necessary to be a improve your facilitation? • How
do you handle the dilemmas the facilitator roles present? FACILITATING GROUPS • What
are the unique characteristics of adults working in groups? • How
do you adapt participant's and group's
needs? • How
do you to speak so that people listen? • How
do you create a supportive and informal atmosphere? • How
do you keep interest up? Being creative
and changing pace. FACILITATOR'S SKILLS
AND ROLES • How
do you perceive people and events in a systematic way? • How
do you intervene appropriately? • What
skills encourage contribution, maximize
individual participation, • What
are obstacles to intervention and what can be done? • What
are key group dimensions? How can you facilitate the phases the group • How
do you recognize and solve problems in group communication • How
do you start off on the right foot? • How
do you present ideas with impact? • How
to enhance your personal delivery style to keep participants on the
edge • How
do you handle unwanted behavior - 16 types of problem people and what • How
do you create a supportive and informal atmosphere • How
do you give and receive information non-defensively in conflict
resolution, • How
do you recognize and solve problems in group communication HANDLING SPECIAL PROBLEMS - MEETINGS • Facilitate
participatory meetings -- stop wasting time and get things done • Develop
agendas and arrange meeting rooms to make meetings pay off • Develop techniques " to keep on track" and get results by
utilizing the roles • Choose
the most effective ways to accomplish goals • Overcoming
barriers of a hostile audience --the
multi-headed animal, • Use
a interaction method to help generate more and better solutions by • Problem
people-Deal successfully with silent members, hidden agendas, HANDLING SPECIAL PROBLEMS - TEAMS • Determining
the stages, the characteristics, the tasks and the issues at each • Maximize
the eight dimensions of group functioning: Communication, • Understanding
and overcoming barriers to team
communication • Utilizing
the most effective leadership styles for team facilitation • Utilize
a problem-solving approach to conflict situations. • Methods
of diagnosis and problem solving change situations • Facilitator
behaviors critical to moving groups through the change cycle PUTTING IT ALL TOGETHER - PRACTICE
FACILITATION |